1. Information We Collect

We may collect the following types of information when you interact with our website or submit inquiries:

1.1. Information You Provide Directly

When you fill out forms on our website (such as our Enquiry or Contact forms), we collect only the following personal information:

• Full name
• Email address
• Phone number
• Location

1.2. Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited
• Time spent on the site
• Cookies and similar tracking technologies

1.3. Third-Party Data

If you interact with our advertisements, analytics, or integrated tools (e.g., Google Analytics, Meta Pixel), those providers may collect information according to their own privacy policies.

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2. How We Use Your Information

We use your information to:

• Respond to your vehicle inquiries or service requests
• Contact you regarding pre-owned luxury car availability, pricing, or financing guidance
• Improve website performance and user experience
• Prevent fraud and ensure site security
• Comply with legal and regulatory requirements in India

We do not sell your personal information.

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3. How We Share Your Information

We may share your information with:

• Financing or Banking Partners when you request assistance with vehicle financing options.
• Service Providers that help us operate our website (hosting, analytics, CRM, and email services).

We do not share your information with third parties for marketing purposes without your consent.

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4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic
• Save user preferences
• Improve page performance

You can disable cookies through your browser settings, though certain features of the site may not function properly.

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5. Data Retention

We retain your information only for as long as necessary to fulfill your request, provide support, or satisfy legal and statutory requirements in India. After this period, your information is securely deleted or anonymized.

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6. Your Rights

In accordance with applicable data protection laws in India (including the Digital Personal Data Protection Act):

• Access: Request details about the personal data we hold about you.
• Correction: Request updates or corrections to inaccurate information.
• Deletion: Request erasure of your personal data, subject to legal obligations.
• Consent Withdrawal: Withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us using the details provided below.

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7. Data Security

We employ industry-standard security measures, including secure servers and access controls, to protect your personal information. While we take every reasonable precaution, no Internet transmission or digital storage system is 100% secure.

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8. Children’s Privacy

Our services are intended for individuals who are legally capable of entering into binding contracts under Indian law (typically 18 years of age or older). We do not knowingly collect information from minors.

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9. Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Ernakulam/Kochi, Kerala.

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10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The “Last Updated” date at the top will reflect any changes.

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11. Contact Us

If you have any questions about this Privacy Policy or wish to make a data privacy request, you can contact us at:

• Luxe Moto
• Metro Pillar No. 125, Companypady, Choornikkara,
• Aluva, Kochi, Kerala – 683106, India
• Phone: +91 7034005005
• Website: luxemoto.in